Proximity Chat - Privacy Policy

The information we collect depends on the features you use and the permissions you grant. We collect only what we need to operate the App.

• Account and contact details. If you create an account or contact us, we may collect your name, username, email address, phone number, and profile details you choose to provide.
• Content you submit. This can include messages, audio, photos, prompts, game progress, or other material you create or send in the App.
• Location. If you turn on location or use a feature that needs it, such as finding nearby people or places, we may collect precise or approximate location, including in the background when that feature requires it. You can turn location off in your device settings. Features that depend on location will not work without it.
• Financial information you choose to connect. If you link a financial account, we receive the account and transaction information needed for that feature, such as balances, transactions, and account type. We do not receive or store your bank login credentials. You can disconnect a linked account at any time.
• Device and usage data. We may collect device type, operating system, app version, language, time zone, IP address, advertising or device identifiers, feature usage, and diagnostic data such as crash logs.
• Purchase information. If you buy a subscription or in-app item, Apple or Google processes the payment. We receive limited details such as the product purchased, the transaction status, and an anonymous transaction identifier. We do not receive your full payment card number.

We use information to:

• Provide, maintain, and improve the App and its features.
• Personalize content, recommendations, or nearby results when you use those features.
• Operate optional AI features. If you use a conversational or generative feature, the content you submit may be sent to our service providers so they can generate a response.
• Process purchases and manage subscriptions.
• Send service messages, such as account, security, and feature notices. We send marketing messages only where permitted, and you can opt out of marketing at any time.
• Measure performance, fix bugs, prevent fraud and abuse, and keep the App secure.
• Comply with law and enforce our terms.

We do not sell your personal information. We share it only in these cases:

• Service providers. Companies that host the App, store data, send notifications, process account links, provide AI responses, measure analytics, or help us support users. They may use the information only to perform services for us.
• Advertising partners. If the App shows ads, we or our partners may use device and usage identifiers to deliver and measure ads. You can limit personalized ads in your device settings (App Tracking Transparency and Limit Ad Tracking on Apple devices, or Ads settings on Android) and by emailing us.
• Other users. Information you choose to share in the App, such as a profile, message, or audio, is visible to the people you send it to or who are allowed to see that feature.
• Apple and Google. The app stores process downloads, payments, and certain device data under their own privacy policies.
• Legal and safety. We may disclose information if we believe it is required by law, legal process, or to protect the rights, safety, and security of our users, the public, or Big Fish Tech.
• Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We keep personal information for as long as your account is active or as needed to provide the App, comply with law, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

You can:

• Access, update, or delete account information in the App where those controls are available.
• Request a copy of your personal information, ask us to correct it, or ask us to delete your account and associated personal information by emailing bigfishcodellc@gmail.com. If the App includes an in-app delete-account option, you can use that as well.
• Withdraw optional permissions, such as location, contacts, microphone, camera, or tracking, in your device settings.
• Opt out of marketing emails by using the unsubscribe link in those emails or by contacting us.

We will respond to a verified request within 30 days. We may need to keep certain information where the law requires it, or where we need it to complete a transaction, detect security incidents, or enforce our agreements.

Depending on where you live, including California, you may have additional rights to know, delete, and correct personal information, and to appeal a decision about a request. We do not discriminate against you for exercising these rights. To make a request, email bigfishcodellc@gmail.com.

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, email bigfishcodellc@gmail.com and we will delete it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We are based in the United States and process information there and in other countries where our service providers operate. Those countries may have different data protection laws than your own. By using the App, you understand that your information will be processed in the United States.

The App may contain links or integrations that are operated by other companies. Their privacy practices are governed by their own policies, not this one.

We may update this policy from time to time. When we do, we will change the effective date above and post the updated policy at this page. If a change materially affects how we use personal information, we will provide additional notice in the App or by email where appropriate. Continued use of the App after the update means you accept the revised policy.

Questions about this policy, or requests to access or delete your information, can be sent to:

Big Fish Tech LLC
1847 Dusty Miller Dr
Delray Beach, FL 33483
United States
bigfishcodellc@gmail.com

This policy applies to Proximity Chat.